Resetting the Combination on Your Mechanical Dial Safe

On the dial ring (stationary part attached to the door) there are 2 marks or arrows, one at the 12 o’clock and the other one at the 11 o’clock position (to the left). Use the mark at 12 o’clock or top center.

1. Turn the dial counter clock-wise (to the left) at least 4 times to clear the dial. Continue going counter clock-wise and stop on your first number of your combination.

2. Turn the dial clock-wise (to the right) to your second number (this will not be a complete turn). Then still going clock-wise (right) go to your second number again. Continue turning clock-wise (right) and go to your second number for the third time (you will actually go past your second number 2 times and then stop on the third).

3. Turn the dial counter clock-wise to your third number (this will not be a complete turn). Continue turning counter clock-wise (to the left) and go to your third number (you will actually go past your third number once and then stop on the second).

4. Turn the dial clock-wise (to the right) until the dial stops at around 90 ~ 95. The dial will completely stop and will not turn any further. Then you can turn the handle and open the safe.

After following these instructions, if you are still having a problem opening your safe, please contact us. We may need to come out to your location to open and service the safe.